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Individual & Group Payments & Cancelations
   

Inidvidual & Group Payments
& Cancellations Quick Link

Payment Procedures

Means of Payment

Cancellation
Policies & Penalties

 

NOTE: Taxes, fees, and airfares (not determined by BAMBUTRAVEL) and the BAMBUTRAVEL rates are subject to change without prior notice.

 

PAYMENT PROCEDURES

INDIVIDUAL TRAVELERS:

All reservations require a minimum deposit of 200.00 USD and further payments according to the following table:

Reservations made within one hundred and twenty (120) days or more prior to the departure date:
Deposit within a maximum of thirty (30) days after date of request.
Total payment maximum sixty (60) days prior to the departure date.
 
Reservations made between one hundred and nineteen (119) and ninety (90) days prior to the departure date:
Deposit within a maximum of twenty (20) days after date of request.
Total payment maximum sixty (60) days prior to the departure date.
 
Reservations made between eighty nine (89) and sixty (60) days prior to the departure date:
Deposit within a maximum of fifteen (15) days after date of request.
Total payment maximum of thirty (30) days prior to the departure date.
 
Reservations made between fifty nine (59) and sixteen (16) days prior to the departure date:
Total payment should be made within seven (7) days of request.
   
Reservations made between fifteen (15) days and day of the departure date:
Total payment should be made immediately.

GROUPS (10 OR MORE PASSENGERS):

All reservations require a minimum deposit of 150.00 USD per person and further payments according to the following table:

Reservations made within one hundred and twenty (120) days or more prior to the departure date:
Deposit must be paid one hundred and twenty (120) days before the departure date.
50% of cruise is to be paid sixty (60) days prior to the departure date.
The balance of 50% of the total payment should be paid thirty (30) days prior to the departure date.
 
Reservations made between one hundred and nineteen (119) and ninety (90) days prior to the departure date:
Deposit must be paid twenty (20) days after date of request.
50% of cruise is to be paid sixty (60) days prior to the departure date.
The balance of 50% of the total payment should be paid thirty (30) days prior to the departure date.
 
Reservations made between eighty nine (89) and sixty nine (69) days prior to the departure date:
50% of the cruise to be paid thirty (30) days after date of request.
The balance of 50% of the total payment should be paid thirty (30) days prior to the departure date.
 
Reservations made between fifty nine (59) and sixteen (16) days prior to the departure date:
Total payment should be made within six (6) days of request.
   
Reservations made between fifteen (15) days and the day of the departure date:
Total payment should be made immediately.

NOTES:

Checks take longer to become active in our account, therefore payments made by check must be received thirty (30) days before all deadlines in the above-defined payment schedules.
All reservations of individuals and groups have status “RQ” (Request) until the required deposit is received, at which time the reservation(s) will be changed to a “KK” (confirmed) status.

 

MEANS OF PAYMENT

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Payments can be made either by international wire transfers through a bank in your home country or by checks sent through a secure courier service company, such as DHL, Federal Express, or UPS.  Payments sent by international wire transfer will be charged an additional fee of 25.00 USD, which is charged to BAMBUTRAVEL by the bank upon receiving the payment.

For international money transfers, please be sure to give your bank all of the following information that is in COLOR BLUE
 
PLEASE SEND PAYMENTS TO:
  
BENEFICIARY NAME BAMBUTRAVEL S.A.
BENEFICIARY ACCOUNT
0035019822
BENEFICIARY BANK NAME
BANCO BOLIVARIANO
SWIFT CODE
BBOLECEG100
BENEFICIARY BANK ADDRESS
STREET
CITY
STATE
COUNTRY
JUNIN 200
GUAYAQUIL
GUAYAS
ECUADOR
ADDITIONAL INSTRUCTIONS ATTENTION TO RODOLFO PAZ,
ADDRESS: 10 DE AGOSTO 105,
GUAYAQUIL, ECUADOR,
PHONE: 593-2511-015
SEND THROUGH BANK
CITIBANK
ABA NUMBER & SWIFT CODE
ABA: 021000089
SWIFT: CITIUS33
SEND THROUGH BANK ADDRESS

STREET
CITY
STATE
COUNTRY
ZIP

WALL STREET 111
NEW YORK
NEW YORK
USA
10043
 
For checks sent through a secure courier service company, please make them payable to: BAMBUTRAVEL S.A.

Our physical address for delivery is: BAMBUTRAVEL S.A. (Rodolfo Paz), 10 de Agosto 105 y Malecón, Edificio Valra, Piso 12, Dpto. 3, Guayaquil, ECUADOR

Please DO NOT send checks to our mailing address or to our office in Guayaquil via regular postal service. We do not guarantee arrival.

PAYMENT CONFIRMATION:

Please send, via fax or email, a (scanned if sent by email) copy of the bank wire transfer or the check(s) mailed for our Accounting Department´s record-keeping. Our fax number is: (593 4) 2511-012, or the email address is: rpaz@bambutravel.net

 

CANCELLATION POLICIES & PENALTIES

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INDIVIDUAL TRAVELERS:

Cancellations made ninety (90) days or more prior to the departure date have no penalties.
Cancellations made between eighty nine (89) and sixty (60) days prior to the departure date have a 200.00 USD per passengers service charge.
Cancellations made between fifty nine (59) and twenty six (26) days prior to the departure date, 50% of the total cruise rate will be forfeited.
Cancellations made between twenty five (25) and zero (0) days prior to the departure date, 100% of the cruise rate will be forfeited.
Cancellations for medical reasons will have a 50% reimbursement and will require the presentation of a medical certificate.

GROUPS (10 OR MORE PASSENGERS):

Cancellations made one hundred and twenty (120) days or more prior to the departure date have no penalties.
Cancellations made between one hundred and nineteen (119) and sixty (60) days prior to the departure date have a 200.00 USD per passengers service charge.
Cancellations made between fifty nine (59) and twenty six (26) days prior to the departure date, 50% of the total cruise rate will be forfeited.
Cancellations made between twenty five (25) and zero (0) days prior to the departure date, 100% of the total cruise rate will be forfeited.
Cancellations for medical reasons will have a 50% reimbursement and requires the presentation of a medical certificate.

 

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